Portarlington ↔ Docklands

Boarding commences 20 minutes prior to departure and closes 3 minutes prior to departure.

Please have your ticket ready to present to the crew prior to boarding, either printed or on your phone.

NOTE: If you miss your booked service, you are not entitled to a refund.

We will post information about any schedule changes on our website, Facebook, Instagram, and Twitter.

To receive our SMS alerts, please email us at info@portphillipferries.com.au with your full name and mobile number.

While we will make reasonable attempts to provide the service in accordance with any published timetable, any published timetable is indicative only. Individual services may be cancelled or subject to delay without prior notice (including, without limitation, due to bad weather or other circumstance beyond our reasonable control).

Tickets are non-transferable and are non-refundable. Refunds or dates changes might be approved only if we are contacted via phone more than 48 hours prior to the date of travel.

If we cancel a service for operational reasons, you are entitled to a refund or date change.

For full terms and conditions of travel, please visit our Terms and Conditions page.

Bicycles are most welcome, and we do not currently charge for bicycles to come on board. Isn’t that spoketacular?!

We can only carry 20 bikes at a time on each vessel, so make sure to book in a rack to avoid disappointment. When selecting passenger type in your online booking you are also able to choose how many bikes you are travelling with.

Please also allow extra boarding time to load and secure bikes.

Guide dogs and assistance animals are welcome on board our vessels, provided you and your assistance animal carry the appropriate/valid accreditation to travel.

For details on what is deemed a valid accreditation visit Public Transport Victoria or click here

Other pets or animals are not permitted on board. Our vessel does not have the space or facilities to cater to animals, and the decision is made for the comfort of the pets and other passengers. We appreciate your understanding.

FARES EFFECTIVE DECEMBER 2, 2019

You MUST pre-book your tickets ONLINE. If you cannot print your ticket, you can present the ticket on board via your electronic device or mobile phone.

You can also purchase all tickets at the Portarlington Post Office.

*** Tickets are non-transferable and are non-refundable. Refunds or dates changes might be approved only if we are contacted via phone more than 48 hours prior to the date of travel.

Multi-passes are purchased and redeemed online only. For individual use only — not valid for multiple people.

Travelling with a Group Booking?

Please wait for your whole party to arrive before boarding so we can check you all in at the same time. There will be one ticket for your group to board.

All ferry Tickets must be purchased online or from the Portarlington Post Office. There will be no landside / onboard sales. Only passengers with pre-booked tickets will be allowed to board the ferry.

Multi Passes
All pre-purchased Multi Passes remain valid, with no expiry date. Multi-Pass Holders will be able to continue to redeem remaining passes once we resume services.

Gift Vouchers
A Port Phillip Ferries gift voucher is valid for 3 years. You will be able to continue to redeem all vouchers once we resume services.

Should the circumstances of your health change between the time of ticket purchase and date of travel, you can obtain a credit by emailing our customer experience team on info@portphillipferries.com.au or call (03) 9514 8959 up until the time of service departure.