Service Updates
All services running as scheduled. View timetable here
General service disruptions
In the unlikely event of a schedule change or service cancellation to an existing booking, passengers will be notified via phone, email and/or SMS alert.
When booking please ensure your email is correct, as your ferry ticket and notifications will be sent there. Your email won’t be used for marketing unless you opt in.
Send an Email
If you can’t find what you are looking for email our team on info@portphillipferries.com.au.
Or Call
We have a Customer Service team member located at the Melbourne Ferry Terminal each weekday and on weekend mornings to assist with enquiries.
They will also be answering as many phone calls as possible, but as they may be assisting customers in person, there may be a delay in responding.
If we’re unable to take your call, please leave a message and we’ll get back to you as soon as we can.
📞 (03) 9514 8959